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Shipping, Returns and Warranty Policy

Free Shipping
We currently offer free ground shipping in the United States. Once order is placed, we will email you tracking information via email. We are NOT able to deliver to PO boxes and if a product is shipped to Alaska, Hawaii and off-shore US territories there will be additional shipping and handling fees that will be quoted to you.

30-day Money Back Guaranteed Return Policy
We offer a 30 Day Satisfaction Guarantee on products purchased from us. To qualify for a refund, all the following conditions must be met:
- Returned product(s) must be returned with all parts in good physical condition (not physically broken or damaged).
- The product should be returned in its original packaging and in re-sellable condition.
- Customer is responsible for return shipping cost.

We are not responsible for any lost mail. To return the product, package should be our original packaging, include your original sales receipt and reason for return, and ship it with a mark no later than 30 days from the date of purchase.


Warranty
Our products have a warranty period of 1 year from the date of shipping. We will cover the return shipping cost for authorized returns but customer is responsible for the shipping cost for any warranty issues. This is only valid for customers with in United States.

Who to Contact for the RMA Request?
Contact service center if you have any further questions about warranty or any product returns.
Email: support@varramusa.com
Service Center: 213.384.9915